USPS First Class- Standard (5-7 Business Days) Domestic orders (shipping within Canada and the US) will be process within 48 hours and will typically take 5-7 business days to arrive once shipped.
USPS Priority / Priority Express (2 Business Days) Orders selecting this shipping method that are placed before 11am will be processed “same day” and will take approx. 2 business days to arrive once shipped. Orders placed after 11am will be processed the next business day.
Which carriers are used to ship orders?
We use the most appropriate carrier for each order based on its size, weight and shipping address and therefore, the carrier is selected on a case by case basis.
**NOTE: If your order is being shipped to an address outside of Canada or the US, there may be associated taxes and/or duties due upon delivery. Customer is responsible to pay all applicable duties and taxes that may be required upon delivery.
Processing and Shipping Delays
Orders are typically processed by our warehouse within 2 business days. Our distribution centers are closed on weekends and for all statutory holidays which may affect the processing time of your order. If you have any questions about the delivery date of your order, please contact us via e-mail at firstname.lastname@example.org.
I live in North America but am shopping for someone who lives overseas. What is the best way for me to shop?
If you are not successful in placing your order on our website, we may not yet be able to ship to your location. If you have any questions about this, or any other aspect of shopping with us, please contact us via email at email@example.com
Can I ship to P.O. boxes and rural areas in Canada and the US?
Yes. All orders shipped to P.O. boxes or rural postal/zip codes will still be delivered by Canada Post or the US Postal Service. In either case you will be able to track your order through the couriers’ website.